It happens all the time, you hear someone over the telephone and you make a generalization about the person you are speaking with. It may not be fair and it is akin to judging a book by its cover, but it’s true nevertheless.
Within 60 seconds, people will make assumptions about one’s education, […]
It sometimes surprises people when I tell them I getslightly nervous before a speaking or training event. Theyseem to think that because I’ve been doing it for years,nervousness would no longer be an issue.
However “nerves” is a normal human emotion and as I oftensay - “I’d be nervous if I wasn’t nervous!” However, it’show you […]
A consipiracy exists in the world of selling. A cold calling conspiracy.
What I’m talking about is the requirement by most sales organizations to make cold calls on your time and at your expense. They say that cold calls equal appointments equal sales, but that’s not true anymore. All sales managers are guilty […]
So you’re in business. Whether it is micro, small, medium, or enterprise; you know the one key element you need to succeed in your business ? sales.
Now, you have studied and learned many practices on succeeding in your arena, but there may be something still overlooked. You most undoubtedly have strained to learn every technique […]
More and more e-mails are arriving in my in-box from people who hate cold calling. Here’s what they’re saying:
? "Cold calling terrifies me."
? "The phone feels like a 10,000-pound weight."
? "Every time I have to make a cold call, I freeze up."
? "I feel like a fraud when I’m cold calling."
? "I can’t take the […]
The telephone is an often under-appreciated and much maligned piece of office equipment. Have you stopped to consider how much business you conduct over the telephone? These 10 tips will help you improve your telephone presence and presentations.
1. You are the "Manager of First Impressions" for your business. Whenever you pick up the telephone, put […]
